" Working with James at Michael James Recruitment was really straight forward, he really understood our requirements and importantly knew what sort of personality would fit into our business, specifically the kind of personnel that would help drive results in our Contact Centre. We would have no hesitation in recommending them to any business to support with recruitment matters and we will be using them again"

Contact Centre Manager - BPO Provider - Midlands

"We used Michael James Recruitment to help us recruit 2 Administrators into our organisation, it was important that we brought people in rapidly. Michael James Recruitment were able to find excellent candidates almost immediately with the skills we were looking for and found us the calibre of individuals we needed"

HR Manager - Utilities Company

"From the get-go Michael James Recruitment knew exactly what skills and experience we were looking for, sending us candidates that had the relevant experience of dealing with customers in a contact centre environment. The fact that James has actual contact centre management experience made the process seem much more straight forward with his business knowledge and understanding of our requirements. I would recommend James and his team to anyone looking for contact centre staff "

Customer Service Manager - Insurance Sector